Casino Liv Terms & Conditions – What You Need to Know Before Using the Platform

Casino Liv is an online betting and gaming platform operated for users in Bangladesh. By using this platform, you agree to comply with all the rules listed below. Casino Liv reserves the right to update these terms at any time — significant changes will be communicated via your registered email or app notification.

These rules exist to protect every user on the platform. Casino Liv strictly upholds these terms to maintain a fair and secure environment for all.

• You must be at least 18 years old to use Casino Liv's services.
• By using the service, you agree to these terms and conditions.
• Casino Liv reserves the right to update these terms without prior notice, though users will be informed where possible.
• Breaching any part of these terms may result in temporary or permanent account suspension.

To open an account on Casino Liv, you must provide accurate and truthful information. Registering with false or incorrect details may result in account termination and forfeiture of any balance held in the account.

Each individual may hold only one account. If multiple accounts are found linked to the same person, all accounts will be closed and any remaining balance will be processed in accordance with our policy.

• You must provide your correct name, date of birth, email address, and mobile number when registering.
• This information will be cross-checked during KYC verification at a later stage.
• If multiple members of the same household play from the same device or network, please notify the support team in advance.
• Keep your account password private — sharing it with others puts your account at risk.
• If you suspect unauthorised access to your account, contact Casino Liv support immediately.

Casino Liv accepts deposits via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200. The maximum deposit limit depends on your account verification level.

Withdrawals must be made using a payment method that matches the name on your account. Withdrawals to third-party payment accounts are not permitted — this is part of Casino Liv's anti-money laundering policy.

• Minimum withdrawal: ৳500.
• Withdrawal amounts may be limited until KYC is completed.
• Deposits are generally instant — withdrawals are processed within 1–24 hours depending on your account level and payment method.
• VIP members enjoy faster withdrawal processing.
• In cases of suspicious transactions, Casino Liv may place a hold on withdrawals until verification is complete.

Before placing any bet on Casino Liv, make sure you've read and understood the odds and market terms. Once a bet is confirmed, it generally cannot be cancelled — though exceptions may apply in certain circumstances.

Casino Liv sets the betting odds and reserves the right to close or suspend any market. If incorrect odds are displayed due to a technical error, the affected bets may be voided.

• Minimum bet amounts vary by market and game type.
• Maximum betting limits apply — VIP members enjoy higher limits.
• If a match is cancelled or awarded as a walkover, the stake for that bet will be refunded.
• Casino Liv is not liable for any losses resulting from a lost internet connection during live betting.
• Casino Liv's decisions are final in determining the outcome of all bets.

Casino Liv regularly offers a variety of bonuses and promotions. Each offer comes with its own terms — most notably a wagering requirement (a mandatory number of times you must place bets). Winnings from a bonus cannot be withdrawn until this requirement is met.

Casino Liv takes bonus abuse seriously — this includes attempting to claim bonuses through multiple accounts, fake identities, bots, or any other fraudulent means. If detected, the account will be permanently closed.

• Every bonus offer has an expiry date — unused bonuses will be forfeited once the deadline passes.
• The welcome bonus is available once only, on your first deposit.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Casino Liv reserves the right to modify or cancel any promotion.
• VIP cashback bonuses come with no wagering requirements — fully withdrawable instantly.

Casino Liv follows a identity verification process to prevent money laundering and protect minors. KYC verification may be required before withdrawals above a certain amount or if suspicious activity is detected.

• Accepted documents: National ID (NID), passport, or driving licence.
• A utility bill or bank statement may be requested for address verification.
• Withdrawals may be put on hold until KYC is completed.
• Document verification typically takes 24–48 hours.
• Submitting false documents will result in permanent account closure.

Casino Liv believes betting is entertainment — not stress or addiction. That's why we've built a set of protective tools for our users, available to use at any time.

• Deposit Limit: Set your own daily, weekly, or monthly maximum deposit limit.
• Betting Limits: Set limits on how much you wager within a given time period.
• Cooling-Off: Temporarily close your account for anywhere between 7 days and 6 months.
• Self-Exclusion: Fully deactivate your account for an extended break.
• Reality Check: The app will periodically remind you how long you have been playing.

If you need help dealing with a betting addiction, the Casino Liv support team is always here for you. on the Responsible Gaming page Find out more.

The following activities are strictly prohibited on the Casino Liv platform. Violations may result in account closure and forfeiture of any remaining balance.

• Creating or using multiple accounts.
• Betting using automated bots or software.
• Deliberately engineering a loss in order to qualify for a bonus.
• Exploiting technical vulnerabilities in the platform.
• Operating an account on behalf of, or for the use of, a minor.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening or harassing other users.

Casino Liv stores your personal information with the highest level of security. Your name, address, payment details, and betting history are never sold or shared with third parties — except where required by law.

We use cookies to improve your experience. To find out more, please see our Privacy Policy View page.

• All data is protected with SSL encryption.
• Even after account closure, certain data is retained for a set period as required by law.
• To update your personal information, please contact the support team.

If you have a dispute regarding any Casino Liv decision or outcome, please contact the support team first. Most issues are resolved within 24 hours.

If a direct contact does not resolve the issue, you can file a formal complaint through the complaints form. Casino Liv reviews all complaints impartially and aims to respond within 7 business days.

• Email: support@casinoliv.best
• Live Chat: available 24/7 via the website or app.
• Complaint submission window: within 30 days of the incident.